Refund Policy

Thank you for choosing KOSOF TRUST. We strive to ensure your satisfaction with our products/services.
However, we understand that there may be situations where a refund is necessary. Please review our refund policy
carefully....

1 Eligibility for Refunds:

*Refunds are eligible for products/services purchased directly from KOSOF TRUST
*To be eligible for a refund, the request must be made within [7] days of the purchase date.

2 Grounds for Refunds:

*Refunds may be granted under the following circumstances:
*Defective or damaged products/services.
*Failure to deliver products/services as described.
*Other exceptional circumstances, subject to review by KOSOF TRUST.

3 Non-Eligibility for Refunds:

*Refunds will not be granted if:
*The product/service has been used or consumed.
*The request for a refund is made after the specified refund period.
*The product/service is subject to specific terms outlined at the time of purchase.
*The payment made as a donation or if you have received a donation receipt.

4 How to Request a Refund:

*To request a refund, please contact our customer support team at [Email: office@kosoftrust.com Customber Care: +918068682262].
*Provide your order details and the reason for your refund request.
*Our team will review your request and respond to you within [10] business days.

5 Refund Process:

*If your refund request is approved, the refund will be processed using the original payment method.
*Refunds may take [15] days to appear in your account, depending on your financial institution.

6 Dispute Resolution:

*If you have any concerns or disputes regarding your refund request, please contact our customer support team for assistance.
*We are committed to resolving disputes in a fair and timely manner.

7 Changes to this Policy:

*KOSOF TRUST reserves the right to modify or update this refund policy at any time without prior notice.
*Any changes to the refund policy will be effective immediately upon posting on our website.

8 Contact Us:

If you have any questions or need further assistance regarding our refund policy, please contact us at [Email: office@kosoftrust.com ].